User Data & Privacy Policy

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1. Data Collection & Usage

 

We do not collect personal information directly from users unless it is voluntarily provided through contact forms or account-related features. The app may use basic analytics tools to help improve functionality and performance.

The following data may be collected:

• Device type and operating system

• App usage data (e.g., screen views, button taps)

• Location data (only if explicitly allowed by the user)

• Any data voluntarily submitted (e.g., email for contact)

We use this data only to:

• Improve app performance and visitor experience

• Communicate with users if they reach out via support

• Understand general usage patterns to improve features

 

2. Permissions & Disclosure

 

The app may request access to:

• Location (for mapping or location-based features, with consent)

• Camera or Photos (only if needed for user features and with clear prompts)

You’ll always be asked for permission before we access sensitive data. These permissions can be turned off in your device settings at any time.

We do not:

• Sell or rent your data

• Use your data for third-party advertising

• Collect personal information from children under 13 without parental consent

 

3. Third-Party Services

 

Our app may use third-party software (e.g., analytics, crash reporting) that helps us understand how users interact with the app. These tools follow Google Play's user data policy and do not sell or misuse your data.

We review all third-party services to ensure compliance with:

• Google Play Developer Program Policies

• COPPA (Children’s Online Privacy Protection Act) where applicable

• GDPR if serving users in the EU

 

4. Security

All data sent to our servers is transmitted using modern encryption (e.g., HTTPS). We take all reasonable steps to protect user information from unauthorized access or misuse.

 

5. Account Deletion

If the app ever allows account creation:

• Users will be able to delete their account from inside the app and through our website.

• When requested, we will delete all associated data unless retention is required by law.

 

6. Contact

If you have questions or requests related to your data:

Email: support@bayoucountrychildrensmuseum.org
Phone: (985) 446-2200
Website: www.bayoucountrychildrensmuseum.org